Jennifer Lamb Massage
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Blog & Clinic News

Welcome to my blog! Here you can keep up to date with important information regarding my massage services, as well as read informational articles written by me on various health- & massage-related topics.

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:: CLINIC UPDATE ::

31/1/2013

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ELECTRONIC PAYMENTS:

I now have the ability to accept payments via EFTPOS, MasterCard or VISA, in addition to cash payments. At this time, no extra fees apply to processing of credit card payments. (Sorry, I do not accept AMEX or Diners.)


HEALTH FUND & HICAPS UPDATE:

I am still waiting for my new HICAPS provider number, which is issued on a per-location basis. So at this point in time, I am unable to process Health Fund rebates on-the-spot. I will update this blog just as soon as I receive this number.

In the meantime, clients may claim their refund from their Health Fund themselves, using the PDF receipt I will issue upon payment. So far it has been confirmed that NIB, BUPA & HCF have all updated my details, and are issuing rebates for Remedial Massage under my name (provided, of course, that you have the appropriate level of coverarge). Please note that this is not an exhaustive list, so there may be other Health Funds that are up-to-date; these are simply the Funds from which I know my clients so far have been able to claim.

As the HICAPS provider number is the same as the Medibank Private provider number, clients with this Health Fund (or any other Health Fund that has yet to update my details) will simply need to hang on to their receipts until the Health Funds have updated their databases. Once the databases are updated, clients should then be able to retroactively claim their rebates. I am hoping that all Health Funds will have updated their databases by mid-February, at the latest.

Dealing with Health Funds can sometimes be very confusing and frustrating, both for clients and practitioners. Unfortunately, every Health Fund has different processing times for updating their databases with a practitioner's new details, and there seems to be no way of speeding up this process. Rest assured, however, that I am working with the ATMS to get all of my details updated to the appropriate Health Funds as quickly as the individual Health Funds' processing times will allow.
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    Author

    I am a Remedial Massage Therapist located in Sydney, Australia, where I have been practising since 2004. I specialise in Myofascial Release & Orthopaedic Massage.

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